Shipping Information
Thank you for choosing our wooden frameless photo frame! To give you a clear understanding of the shipping information, here are our shipping policies and details within Australia:
Shipping Methods
Courier Services
We work with well-known local couriers in Australia, such as Australia Post and other reliable courier service providers to ensure that your order is delivered safely and on time.
Shipping Methods:
We provide standard express and expedited delivery services (depending on the region and order situation). Choose the delivery method that suits your needs and make your shopping worry-free.
Domestic Shipping
Standard Delivery: Shipping time is usually 5 working days, which may vary depending on the specific location and inventory.
Expedited Delivery: If you choose expedited delivery, it will generally be delivered within 3 working days, ensuring that you receive your favorite items as soon as possible.
International Shipping
If you order outside of Australia, please note that international shipping may take longer, usually 7 working days, and the shipping cost may vary depending on the destination and weight.
Thank you for choosing our products. We look forward to providing you with quality products and services, and will do our best to ensure that your package is delivered safely and on time!
2. Order tracking
2.1 Real-time tracking
After all orders are shipped, you will receive a confirmation email with a tracking number. With this number, you can check the status of the package in real time on the official website of the courier company.
2.2 After-sales service
If you encounter any problems during transportation (such as delays, loss, etc.), please contact the customer service department immediately and we will assist you in handling and solving them.
3. Precautions
3.1 Packaging Safety
We will carefully package each product shipped to ensure that it is not damaged during transportation. Frameless photo frames need to be treated with caution due to their material characteristics, so we use multiple protection methods such as foam and cartons.
3.2 Information Accuracy
Please provide an accurate delivery address and contact information when placing an order to ensure smooth delivery. We are not responsible for any delays or losses caused by incorrect information.
3.3 Tariffs and Taxes
Customers should note that different regions may incur tariffs or other local taxes when purchasing, and the specific situation is subject to local customs regulations. Please understand and bear the relevant costs in advance.
4. Contact Us
If you have any questions about shipping information or need further help, please feel free to contact the customer service team through the following methods:
Email: [email protected]